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Change Management Analyst

Location: Quantico, VA
Job # 4930386
Date Posted: 02-24-2015
Position: Change Management Analyst
 
Company Description: 


Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector.  Our largest presence is in the U.S. Marine Corps, U.S Army, U.S. Navy, Joint Agencies, DIA, USDA/NIFA, USDA/FNS, USDA/FSIS, USDA/FSA, BPD, BFS etc providing Information Technology and Organizational Support solutions. Today, NRI’s, experienced and highly qualified team members, are located in nearly a dozen cities nationwide. We are recognized for our value, ingenuity and mission focus. 
 
Headquartered in Sterling, Virginia, NRI is now an established CMMI Maturity Level 3 and ISO 9001: 2015 Certified Small Disadvantaged Business, Woman Owned Small Business, Virginia MBE and Maryland MBE.

Clearance: Must be able to obtain Security Clearance, candidates with an Active Security Clearance preferred.

PROGRAM DESCRIPTION:

The mission of the program is to provide enterprise IT services, service support and the infrastructure necessary to enable a secure, collaborative, interoperable information sharing environment for the war fighting and business domains.

JOB SUMMARY:

The Change Analyst is responsible for providing on-site guidance / direction to the overall  Change Management (ChM) process.  In addition, will perform daily assessments of all Change Requests (CRQs) to ensure current change status, through the use of tool console and reporting.  Generate and distribute the bi-weekly Change Advisory Board (CAB) Agenda  and Meeting Minutes, as well as updating the results within in each disposition change record. Maintain and provide timely follow-up to all assigned action items and pending change requests, as well as assigned tasks.

PRIMARY RESPONSIBILITIES:
  • Facilitate the Change Advisory Board (CAB) and distribute the meeting minutes
  • Provide ChM metrics and status reports
  • Manage the Change Request status throughout ChM process workflow
  • Ensure that the ChM process is followed efficiently and with high quality information
  • Provide Remedy Change Module Training to End Users and assigned Change Coordinator’s
BASIC QUALIFICATIONS:

REQUIRED EDUCATION/SKILLS/EXPERIENCE:

  • Bachelor's degree in related field and 5+ years related experience.  Experience with process improvement, documentation and/or quality management concepts.
  • Change Management support role in Data Center Operations.

REQUIRED CERTIFICATIONS:

  • ITIL v3 Foundation
  • CompTIA Security +
PREFERRED QUALIFICATIONS:  

PREFERRED EDUCATION/SKILLS/EXPERIENCE:

  • Bachelor's degree in related field and 8+ years related experience. 
  • 1+ years of experience with Remedy  Change Module
  • Analytics a plus
Salary: Competitive salary 
 
BENEFITS:
Medical/ Dental/ Vision/ 401K/FSA/ LTD/STD/PTO/Federal Holidays
 
Work location: Quantico, VA
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