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Personnel Assistant I - Military Front Desk & ID Card Services

Dyess AFB - Abilene, TX

Personnel Assistant I – Military Front Desk & ID Card Services

Clearance: **Must have an active Secret Security Clearance**

Work location: Dyess Air Force Base, Abilene, Texas – Onsite 5 days a week

Position Description:
Network Runners, Inc. is seeking an entry-level Personnel Assistant I to provide front desk administrative support and ID card processing services at Dyess AFB. This position plays a key role in welcoming and assisting military personnel, dependents, and civilian staff, while maintaining accuracy in data entry and ensuring privacy compliance. The Personnel Assistant I will operate within the DEERS/RAPIDS environment and is expected to deliver high-quality customer service in a fast-paced personnel support setting.
 
Duties & Responsibilities: 
  • Provide front desk reception support, including greeting visitors and managing check-in procedures.
  • Perform ID card processing and issuance using the DEERS/RAPIDS system.
  • Conduct basic data entry, updates, and verification in support of personnel recordkeeping.
  • Ensure adherence to Privacy Act policies and procedures while handling personal information.
  • Communicate effectively with service members, dependents, and internal personnel.
  • Maintain an organized and professional front desk environment and assist with administrative tasks as needed.

Minimum Qualifications/Requirements:
  • Entry-level role: prior experience in customer service or administrative support is preferred.
  • Must demonstrate strong customer service, data entry, attention to detail, and communication skills.
Education: 
  • A bachelor’s degree from an accredited college or university is required. 

Required Training/Certifications:
Type of Job: Full Time
Salary: Competitive salary  
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work locationDyess Air Force Base, Texas - Onsite 5 days a week

Company Description:
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector.  Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.


Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.
 

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